Personalised Voicemail

Unlimited Custom Voicemail Boxes

The voicemail feature can be added to numbers if required and can be set to play a greeting and allow the caller to leave a message. Alternatively the voicemail can be set as an announcement only, playing a greeting to the caller and then hanging up at the end of the greeting, without the option to leave a message.

The voicemail greeting can be personalised by dialling into the voicemail box and making your own greeting over the telephone.

Alternatively we can provide professionally made greetings with your business name and branding. Please visit our Voiceovers page for details.

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The voicemail box is provided with a generic non-branded female professionally made greeting as follows

Unfortunately your call cannot be taken right now. Please leave a message including your name and phone number. We’ll return your call as soon as possible.

If you already have your own greeting, this can be uploaded via the online control panel as a .wav file.

Caller’s voicemail messages are emailed at the end of the call to one or more email address as specified within the control panel.

A push notification can also be sent to mobile phones via the free mobile app, to alert the customer to the new voicemail message.

Voicemail messages can also be accessed by dialling in to the voicemail box as well as via the online control panel.

If the caller hears your voicemail greeting but hangs up before leaving a message, a missed call alert would be sent via email to you. The email would include the number the caller dialled along with the callers number, provided that the caller didn’t withhold their number. You can then decide whether you want to return the call and hopefully avoid missing out on a possible sales enquiry. The missed call alert can be turned off within the voicemail box settings, if not required.

Voicemail can be set to answer your calls whenever you are engaged or don’t answer. Alternatively, you may prefer just to use voicemail when you are closed, in which case a timed diverts can be setup.

Voicemail can be added to and taken off numbers via the online control panel and free mobile app.

For further information on our voicemail service, please contact us via the contact us page.

Free Features

The below features are included with all telephone numbers

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Online Number Management

The online number management control panel allows changes to be made to numbers instantly 24/7. The control panel allows you to modify numbers with ease, as well as for viewing call statistic reports, all at a click of a button.

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Welcome Announcement

The welcome announcement service simply answers the call by playing a pre-made announcement to the caller before diverting the call to you. This could be to give that critical first impression to your callers, or to give a required legal disclaimer for companies that are regulated by the Financial Services Authority for example. We can also provide professionally made voiceovers.

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Hunt Groups

Hunt groups allow calls to be diverted to multiple landline and mobile numbers when engaged or not answered. An example of this would be to have calls try your office number first, with calls trying your mobile if the office number is engaged or unanswered.

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Call Statistics

Our online call statistics allow you to view a range of reports for your numbers. This enables you to manage your staffing resources by being able to identify your busiest days and times of the day in which you receive the most calls.

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Timed Diverts

Timed diverts allow calls to be diverted to different landlines, mobiles or voicemail dependent on the day and time of day. For example a plumber may have calls diverted to his office during the day and to his mobile at night to provide his out of hours service.

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Voicemail

The voicemail can answer your calls for you when your line is engaged and not answered. By using timed diverts, you can also have voicemail at certain times, for example when you are closed. Messages left by callers are then emailed to one or more email addresses as a .wav sound file. Voicemail messages can also be listened to both online and by dialling in to the voicemail box.

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Missed Call Alerts

Missed call alerts can be set to email you details of calls you have missed, perhaps because your line was engaged or the call went unanswered. The alert would also include the caller’s number, provided that the caller didn’t withhold their number.

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Blacklist

Stop unwanted calls by adding numbers to your Blacklist. When a number on your Blacklist calls you, they would be played a message advising the caller that calls are not currently being accepted from this number.

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Mobile App

The Tamar Control Panel app lets your manage your telephone numbers from anywhere. Receive push notifications to your phone when you miss a call, listen to your voicemails and see real time usage.

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Anonymous Call Rejection

Anonymouse call rejection allows you to block telephone numbers from calling you. This allows you to focus on important business calls and ignore spam/nuisance calls.

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Holiday Settings

Divert calls to other numbers or voicemail in advance when you're on holiday. Your numbers will automatically be diverted when you want them to.

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WhatsApp Business

Our telephone numbers are compatible with WhatsApp Business, this allows you to present your virtual number when making outbound calls using WhatsApp Business.

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